Terms And Conditions For Users

This is an agreement between www.nexalivetv.com (this website) and the purchaser of any product or service from this website. By accepting these terms during checkout, you agree to the terms and conditions listed below.

AUTHORIZATION

By making a payment on www.nexalivetv.com using the payment processor, you acknowledge that you, the cardholder, are authorized to make this payment. You acknowledge you have the cardholder’s permission to be making any payment under their name, or that you are the cardholder making the payment. You also acknowledge that you are 18 years of age or older.

CANCELLATIONS

If you submit a cancellation request, the account will be cancelled at the expiration date of the plan, not the day you requested the cancellation.

AFTER YOUR PURCHASE

Accounts usually take 10 minutes to activate; however, some accounts are activated much later. An email with your username and login will be sent after your account has been activated. Please read the Install page that can be found at the top of our website under the “Install” link.

LIMITATIONS

MAC accounts are 1 device only. The MAC you use with your purchase cannot be changed after purchase. 4 device limitation is strictly enforced for 4 device packages. Violations of these terms will result in account ban and NO REFUND.

SUPPORT

We offer support for the duration of your subscription via email info@nexalive.com. Email support may take up to 12 hours for a response.

CONTENT

In order to keep the service running at its best you may experience intermittent down time for maintenance and upgrades. We’ve prefect guide, so there will be channels without guide information sometimes and other minor issues from time to time.

REQUIREMENTS

Must have a supported device and HIGH SPEED INTERNET. A speed of 60 Mbps ON THE DEVICE you are using is recommended. A device with available memory and sufficient hardware is required. If your Internet provider is throttling or blocking NEXA LIVE, a VPN is highly recommended on the device you use to stream to prevent NEXA LIVE from being blocked.